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Ric Hayden

Trainer for LearningCog

LinkedIn profile

About this trainer

A Learning and Development Specialist with many years experience working in global corporations, working at a senior level planning strategic and operational development. Offering expertise in Management & Leadership Development, Organisational Development, Sales Development, Business Performance, Coaching and Team Building.

Languages: English

Delivers in: UK

Customisation: Off the shelfSome tailoringFull course design

Subjects

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Leadership (32)

General Leadership Empathy Adaptive Leadership Risk Assessment and Mitigation Authentic Leadership Analytical Thinking Self-Management Conflict Management Styles Creative Problem Solving Constructive Feedback Conflict Resolution EI Conflict Resolution Team

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Management (48)

Corporate Governance SWOT Analysis Business Administration Continuous Improvement Business Strategy Leadership Styles Digital Marketing Trade Marketing Business Processess Brand Management Agile

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Sales (26)

Sales Negotiation Customer Service and Support Customer Data Management CRM Strategy and Planning Visual Merchandising CRM Software Implementation Customer Experience Closing Techniques Cold calling Consultative Selling Sales Training and Enablement Sales Territory Planning

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Sales Process Optimization Sales Pipeline Management Sales Metrics and KPIs Retail Selling Techniques Sales Force Automation Sales Analytics and Reporting Retail Sales Analytics Store Operations Solution Selling Relationship Selling Order Management Objection Handling Inventory Management General Sales

Communication and Professional Development (42)

Managing Difficult Conversations Mentoring and Being Mentored Report Structure and Formatting Effective Use of Data in Presentations Document Editing and Proofreading Task Delegation and Team Productivity Stress Management and Work-Life Balance Adapting Communication Styles Adapting Presentations for Different Audiences Confident Presenting Writing for Different Audiences Cross-Cultural Communication

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Cultural Competence in the Workplace Virtual Presentation Skills Building a Personal Brand Building Trust in Professional Relationships Collaborative Decision-Making Team Building and Communication Utilizing Technology for Productivity Storytelling for Professionals Social Media and Business Communication Strategic Planning for Time Management Setting and Achieving SMART Goals Effective Email Writing Public Speaking Proposal Writing Skills Proactive Time-Blocking Strategies Effective Meeting Management Presentation Skills Presentation and Pitch Delivery Powerful PowerPoint Presentations Effective Networking Strategies Effective Prioritisation Techniques Peer Review and Feedback for Presentations Negotiation Skills Emotional Intelligence in Communication Meeting Facilitation Feedback and Constructive Criticism General Communication and Professional Development Interactive Presentation Methods Dynamic Presentations Delivery Techniques Legal and Ethical Considerations in Writing

Construction (32)

Risk Management in ConstructionConstruction Law Robotics and Automation in ConstructionBuilding Information Modeling (BIM)Drones in Construction Project Planning and Management Virtual and Augmented Reality Applications Client Engagement Strategies in Construction Quantity Surveying Networking and Partnership Building Emerging Construction TechnologiesEnergy Efficiency in Building Design

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Marketing for Contractors and Builders Environmental Regulations in Construction Construction Safety Management Business Development in ConstructionStructural Engineering BasicsSurveying and GeomaticsHealth and Safety Regulations in ConstructionInvestment Analysis in Construction ProjectsQuality Control in ConstructionAutoCAD and Other Design ToolsGreen Building Standards (LEED, BREEAM)Sustainable Construction TechniquesWater Management in ConstructionSite ManagementBudgeting and Financial Planning in ConstructionConstruction Cost Management Contract ManagementConstruction Material TechnologyBuilding Codes and StandardsProcurement and Supply Chain Management in Construction

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