AAKES Customer Service Consultancy default trainer

About this trainer

AAKES specializes in tailored training and coaching for improving customer communication and satisfaction, primarily for technical professionals. The company focuses on enhancing service delivery and customer contentment through personalized feedback and 'customer arenas' that engage key clients. AAKES stands out for its commitment to converting happy employees into brand ambassadors, thus driving customer retention and business growth. The founder, Lars Gootjes, leverages his extensive experience and technical background to bridge communication gaps in technical teams, fostering a more enjoyable and effective customer interaction.