Employee Relations

Grievance Handling

Grievance Handling refers to the systematic process of resolving complaints or disputes raised by employees within an organization. The subject involves understanding the underlying causes of grievances, implementing procedures to address them efficiently, and fostering a healthy work environment. Learners will explore effective communication strategies, legal and ethical considerations, and conflict resolution techniques. Emphasis is placed on maintaining transparency, fairness, and mutual respect to ensure that employee concerns are managed promptly and constructively.